Cancellation & Refund Policy

Last updated November 3, 2026

Cancelling

Cancel any time, in a few clicks: open your Account, choose Manage Billing, then Cancel. You don't need to contact us. You keep Pro until the end of the period you've paid for, then move to the free plan.

Free trial

Your first 7 days are free. Cancel before the trial ends and you won't be charged. We email you a reminder about three days before your first charge.

Refunds

• Accidental renewal. If you email us within 7 days of a renewal charge and haven't meaningfully used Pro since it, we'll refund that charge.
• Annual plans. If you email us within 14 days of your first annual charge, we'll refund it in full.
• Billing errors. If we charged you by mistake, we'll refund it, whenever you tell us.
• Discontinued service. If we shut down Mimic Pro, we'll refund the unused part of any prepaid period.

Otherwise, partial billing periods aren't refunded, except where the law requires it. Some laws, including in the EU and UK, may give you a right to withdraw within 14 days. By starting Pro straight away you ask us to begin the service immediately, which may reduce or end that right as the law allows.

Trading losses are never refundable or our responsibility. See our Risk Disclosure.

Requesting a refund

Write to support@mimic.day from your account email. Approved refunds go back to your original payment method, usually within 5 to 10 business days.